Shaw contracts with Universal Travel Services for an advertised three-week conducted tour through western Canada, including 5 days at the scenic and spectacular location of Banff. The itinerary also includes a stop at Castle Mountain. Instead of visiting this mountain Universal Travel Services takes its patrons for a brief visit to Mount Assiniboine (Mount Assiniboine's twin peak mountain located 2 kilometres away from Castle Mountain). Is Shaw entitled to treat the contract as discharged? Suppose additionally that Universal Travel Services, instead of accommodating its patrons for five days at Banff, booked them into a small hotel in Calgary for that period. What alternative remedies are available to Shaw? What further information would be useful for determining the most likely remedy to compensate her adequately?
The question belongs to Law and it discusses about a case where patrons of a travel service are taken to places which are not mentioned in their package advertisement. The remedies available for the customers have been discussed in the solution.
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