Plant Poor Quality Components Rectification


Case Study: Universal Computer Company

Note: Please refer to the case study in the PDF document attached.

Read the case study and answer the following questions.

·    How would you plan for this negotiation? What would your strategy and tactics include?
·    Provide what your initial proposal would be.  (obviously a final position cannot be completed as comprehended by the exercise as this can only be performed once the negotiation is actually undertaken).


The question belongs to Operations Management and it discusses about the case study of Universal Computer Company. Universal Computer Company is lately facing the problem of poor quality components and it needs to rectify these problems. The solution discusses this in further detail.

Total Word Count 2502

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