Options Available For Quality Assurance Team Which Finds Defective Unit


The quality assurance department has found a defective unit. The cost of this unit was $75 in raw material, labor and overhead. There are now three options available to the organization.

·    Scrap the unit
·    Sell the defective unit     at a reduced price of $40 or
·    Rework the product at a cost of $35 and sell the unit for $85

Which one of the following options would be the most cost effective?

A. The item should be scrapped – as rework is a non-value added cost and should be eliminated or kept as low as possible.

B. The item should be sold as a defective unit – because this minimizes the scrap cost to $35 but avoids non-value added rework.

C. The item should be sold as a defective unit – as the total cost of the reworked product would be greater than the selling price.

D. The item should be reworked and sold – despite rework being a non-value added cost, because this leads to the lowest overall cost.


This multiple choice question belongs to Operations Management and the question discusses about finding a defective unit by quality assurance. The options available to them have been discussed.

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