Operations Management

Solution Library


The topics, questions and case studies that you can find in our Operations Management Solution Library Page have been listed below. But, first let’s look at the definition and scope of operations management.

Operations is one of the core processes in any organization. This word ‘operations’ include the production of goods and services in an organization. Operations management can be defined as that process which creates value or utility in the form of goods and services by transforming inputs into outputs. A good producing company like Apple, HP, Dell and Samsung, etc produce their electronic products and a services company like Fed Ex or UPS offers logistics services to their clients. Both these processes which produce goods and services are known as operations.

The need for studying Operations management comes from the fact that operations is the very basis for any organization’s way of earning revenue. Without operations, there can be no earnings. After we know the fact that operations is the basis for earning income, next comes the fact that the organization should know how to produce goods and services. And it must also know how to increase its output over time and at the same time increase the value of the goods and services. This is because of the fact that operations consume most resources in an organization in the form of inputs and labor. This mixture of inputs and manual labor must be turned into goods and services which are of highest quality and also in high quantities in order to maximize revenue.

Various factors contribute to the optimum functioning of an organization’s operations. Some of the major factors include

Operations strategy for global environment: An organization today has to take into account, operations not just for one specific market or environment, but it has to take into account global environment where a product can be used halfway across the world. One can find many questions and case studies on operations strategy.

Design and quality of goods and services: Design and quality of goods and services is a major step in operations. Design of a product can ‘make or break the deal’ in many cases. While design is the first part of a product, quality is the next and the major part. A highly designed product which is of low quality is of no use.

Location Strategy: Location strategy is perhaps the most important strategy for an organization’s operations. The production of an organization must be located at such a place where major inputs such as cheap raw materials, cheap skilled labor and other inputs such as power, subsidies, tax rebates, if any are available to the organization. Apart from this, the location must also be geographically accessible to market.

Layout Strategy: Layout strategy is the next most important strategy for an organization. A layout strategy must be effective and efficient so that it meets competitive requirements of the organization. Layout strategy is generally about how the operations shall be conducted in an organization. This will include how much work does machines and how much manual labor should go into a process. Apart from the installation of machines, a layout strategy also includes the set up for flow of information to occur between all the departments in the organization.

Capacity Planning: Capacity planning is the maximum number of products that our operations can produce. In other words, it is the scale of operations. Generally, the higher the scale of operations, the lower the cost of producing them. Capacity planning can be categorized as short term capacity planning and long term capacity planning.

Supply chain management: Supply chain management is one of the major sub-subjects in operations. Supply chain is about managing the flow of goods. It includes storage and transportation of raw materials, work-in-progress inventory to manufacturers and transporting finished goods to the consumers. Our Operations Management Solution Library has many questions, essays and case studies covering this topic in detail.

Case Studies: Our Operations Management Solution Library has various case studies on operations management, some of them from Ivy League Universities as well.

Our Operations Management solution library covers not only the above mentioned topics, but also various other important topics from operations management.

 


Seven Basic Essential Quality Tools Used to Process Improvements

Question The abilities to satisfy products and services are often derived from Quality Management where the seven basic essential quality tools are widely used for Process Improvements. Choose two to elaborate your understanding. Diagrammatic illustrations are strongly encouraged. Summary This qu ... Read More

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Process Strategies by Operations Manager in Manufacturing and Service Industries

Question Process strategies such as ; Process focus, Repetitive focus, Product focus, and Mass customization are being practices by Operations Manager to distinguish between the different process types in manufacturing and service industries. Using only two of these, explain how these strategies ar ... Read More

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Factors Influencing the Manufacturing of a Product 

Question The manufacturing/service process design is based on a considerable number of different variables and represents, in essence, a number of trade-offs. Depending on the nature of the business, the nature of the product, and the nature of the market place, the chosen process design will obvio ... Read More

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Business Growth and Revenue Maximisation in a Car Dealership

Question Business Growth and Revenue Maximisation in a Car Dealership   Generation Automobiles Pte Ltd sells second hand cars. Cars are parked in lots for potential customers to view and test drive. Mr. Satya Nitin, the general manager, wants to sell more cars. The main objective is to maxim ... Read More

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Economic Order Quantity and Total Cost if Q is 100

Question Electronic Village stocks and sells a particular brand of personal computer. It costs the store $450 each time it places an order with manufacturer for the personal computers. The annual cost of carrying/holding a PC in inventory is $170 (per unit). The store manager estimates that annual ... Read More

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Length of Time to Receive an Order and Maximum Inventory Level

Question Discount Carpets manufactures Caskade Carpet, which it sells in its adjoining showroom store near the interstate. Estimated annual demand is 20,000 yards of carpet with an annual carrying/holding cost of $2.75 per yard. The manufacturing facility operates the same 360 days the store is ope ... Read More

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Reorder Point to Achieve Maximum Success Level

Question A computer products store stocks color graphics monitors, and the daily demand is normally distributed with a mean of 1.6 monitors and a standard deviation of 0.4 monitor. The lead time to receive an order from the manufacturer is 15 days. Determine the reorder point that will achieve a : ... Read More

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Sequence of Jobs to be Ranked Based on Decision Rules

Question The following jobs are waiting to be processed at the same machine center. Jobs are logged as they arrive: Job Due Date Duration (days) A 412 12 B 418 22 C 420 34 D 429 45 E 435 ... Read More

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Developing Lot, EOQ, POQ Solutions for Given Data

Question (MRP) Period 1 2 3 4 5 6 7 8 9 10 11 12 Gross Requirements 30 20 40 10 40 60 20 80 10 90 70 10   Holding cost is $2.50/unit/week (period ... Read More

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Material Requirement and Planning for Given Data

Question A manufacturing plant produces an end-item A, according to the following bill of materials: The MPS for the end-item A is given in table 1. The manufacturing / assembly lead times, the lot sizing rules, and the current on-hand inventory for all constituting items are given in table 2. The ... Read More

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Sequence of Jobs which Minimizes Completion Time for All Jobs

Question Five jobs are waiting for processing through two work centers. Their processing time (in minutes) at each work center is contained in the table below. Each job requires work center Sigma before work center Delta. According to Johnson's rule, what sequence of jobs will minimize the completi ... Read More

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Analysis of Three Aspects of Transportation Management

Question Assume that you are the transportation manager of an organization, analyse three aspects of the transportation management, namely incoterms selection consideration, carrier selection criteria, and carrier relationship management. Summary This question belongs to operations management and ... Read More

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