IENG 10009 – ISO 9000
The ISO specification outlines audit processes, management review and improvement processes based on collected data. Improvements are carefully planned and implemented based on facts, using a system of documentation and analysis, to ensure the best decisions are made for your company. You have been asked to submit this as a report to an Engineering Consulting company
The assignment in operations management deals with ISO 9000 certification and its benefits. ISO stands for International Standards Organization. It is has been formed so that world class products and services can be delivered to people. If a process or a service has been certified by the ISO, then it is in itself a great achievement because many companies want to get ISO certification. A detailed description about ISO and its certification process are explained in the solution.
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