Refer the article http://businesscasestudies.co.uk/philips/making-things-better/introduction.html#axzz463iD7K11 and answer the following questions.
“The Centurion project was encouraging a cultural shift in the way the organization operated by encouraging employees to take more responsibility for decision-making at every level.”
Critically discuss this statement to demonstrate how cultural change was made possible at Philips with limited to no resistance to the change initiative.
This question belongs to management and discusses about the case study on financial crisis of Philips company in 1990.
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