Refer the article http://businesscasestudies.co.uk/philips/making-things-better/introduction.html#axzz463iD7K11 and answer the following questions.
“Empowerment is based on the belief that if you allow individuals who are directly involved in production processes to contribute their knowledge and expertise to decision-making, then the results are likely to be much better than if everything is dictated downwards by management.”
Critically evaluate the concept of “Empowerment”, by focusing on techniques aimed at enhancing the development and empowerment of the individual members of the organization.
This question belongs to management and discusses about case study on financial crisis of Phililps in 1990.
Word count: 1083
Download Full Solution